Please do not use this company. I am a very responsible person and have never complained about loan procedures before. GE tried everything they could to collect finance charges from me. I disputed a service, they told me to dispute it as a billing error. I told them it was a quality of service issue. They insisted I call it a billing error. I disputed the charges and was told that I did not dispute the charges in the time limit allowed for a billing error.
I resubmitted a dispute as a quality of service issue and waited two weeks for a response. I called them and was told they did not receive the second dispute. After about 20 minutes and a request to speak to management, I was finally told that the time limit for a dispute for quality of service had expired. Today, I now have 4 days to get a payment to them or face 22.98% finance charge for the last year. I will wire the money and let you know if I get the same response that others have had from this company. I filed a complaint with the better business bureau. If you have problems with GE money, you should complain too.
What a bunch of bull. Don't go there!!!
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