I have been having problems with BB AND T for a year and I blamed myself even though I couldn't find my errors. I would have excess overdraft fees and it was every month. They started out one a month but the last was over a thousand dollars that month. When I asked about it, the bank replied that my withdrawls arrived before the deposits even if by an hour and it caused a ripple effect that kept other small ammounts withdrawn to accumulate with the thirty five dollar fees and that I was never getting caught up.
On the last occasion they showed I deposited more than the over draft fees but the over draft fees were less than my deposits but still totalled over one thousand dollars. My internet banking never agrees with my true balance and is never up to date so is useless to use to try to figure it out. The deposits are not registered on the days they are made even if before two o'clock because it has to be at my own branch and no other or any other excuse they can muster.
I am changing and will do all my banking with my Credit Union but the have cheated me of way to many dollars. All my monthyly income is direct deposits and their date never varies but when I get credited is up to BB and T.
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