Complaint / Review
Bank Of America
Financially Rapes Customers Through Friendly Service BofA regulary manipulates order of transfers, deposits and debits to maximize their fees on from your hide ripoff

Through various customer service representatives I have learned that BofA regularly manipulates the process of posting ELECTIVE transfers prior to LEGAL OBLIGATIONS, and processes the highest debits before the lowest debits.

BofA has extorted $75.00 from me once, but this second time, I am not standing for it. And, extortion is what it is.

The first occurance was late 2006 when BofA charged me a $10.00 overdraft fee to cover a automated transfer to my savings account by using money FROM MY SAVINGS ACCOUNT.

The second occurance was June when Paypal inappropriately posted a payment from my bank account instead of my credit card - neither institutions would help, by the way. I was charged $75.00 because the larger (and inappropriately applied PayPal) payment was processed first. This resulted in two bounces instead of one and should have been none. I would have tolerated one bounce fee of $20.00 rather than the two.

The third occurance was in August when Paypal processed my ELECTIVE transfer from my checking to my savings BEFORE PROCESSING MY LEGAL OBLIGATIONS. The automated savings transfer resulted in a $10.00 overdraft charge and two subsequent overdraft fees of $70.00 for debits totalling just over $10.00.

At this time I am refusing to pay Bank of America for their out and out theivery of my money or for their extortion. The customer service reps that I have dealt with each and every transaction has been trying to sell me on overdraft protection and opening additional accounts.

I closed all of my accounts and deteled the Keep The Change Program and Overdraft Protection because BofA regularly abuses their fiduciary access to MY MONEY. I have repeatedly asked for laws or regulations which allow them to legally steal and extort MY MONEY, to which I never get a reply.

Here are the names of the supposed customer service reps who refuse to help and are trained to sell customers into rip-offs: Sandra Hood, C. Richard, Esha Jacob, Bob Sobers, Dorothy Roy, Kendall Wilson, Christine Barnes, Christopher Hill, Rick Hults, Mark Peters, Prunella Spurlock, Neysa Best, Diane Morgan, Ryan Coles, Melanie Williams, John Chippis, Michael Omara, Anthony Leporte, Vinney Cooper, Anna Gary, Jenny Norman, Olga Rush, Ted Liu, Victor Paul, Paula Johnson, Sandra Jones, Mark Robinson.

I would love the opportunity to get in on a class action suit against BofA and all banks who, without legal basis, are ripping off their customers.