My husband and I had experienced some financial difficulties due to medical issues. As a result, we fell behind on some of our bills, including our Federal Income Taxes. We heard about Cash Call over the television, so we gave them a call. Cash Call offered us a loan of $5000.
We were approved for the loan on February 13. Our first payment was due in March. Cash Call set it up so that our payments would be elecronically paid automatically out of our bank account once a month. We were paying $250 a month. We never received a statement in the mail or by email.
We decided to open a new bank account this month. Therefore, we had to switch our electronic payments to our new bank account. The only problem is, the bank was not able to find their contact information.in fact, they were confused by the electronic withdrawals that came in from Cash Call every month because no contact information about the company was submitted along with the electronic payment withdrawals.
With that, I decided to look up information about this company over the Internet. I found this Ripp Off website. Afterwards, we waited for Cash Call to call us. Sure enough, within a week after the usual electronic payment date, they called us because we had closed that bank account.
A representative called my husband's cell phone yesturday. The representative was rude and demanding. He demanded to speak to me; however, my husband said that's impossible because my wife isn't here. You will have to call her at home. They called home and left a message, so I had a number to call finally.
I called them today, and I asked for their address, telephone number and website. They reluctantly gave it to me. When I asked for the date that the loan began, and the payoff information, the representative disconnected me. I called back again, and when I entered my social security number, the telephone went dead. This happened over and over again. So, I kept trying. Finally, after three or four calls like that, I was able to talk to another representative.
Once again, I asked for our payoff and date the loan started. The representative once again acted reluctant about it, but finally after I sternly demanded it from her, she gave me the information.
We have made 16 payments of $250 every month since March; that comes out to $4,000. The payoff, as for today, which is approximately one week past the due date is $5,469.
I said, "I'm reporting your company to the Rippoff Report." The representative asked, "Is that all you have to speak with us about today?" I answered, "Yes." She abruptly hung up the phone.
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