My husband opened a credit card account w / Cross Country Bank. After 4 months of having this credit card, I used my checking acct to pay my light bill online. Then all of a sudden CCB started pressuring my husband to pay off his balance w his checking acct.
My husband stated he did not a checking acct. The CSR Rep implied "Yes You Do. It was just used a few weeks ago to pay a CP&L bill online w / swiftpay."
Once more my husband denied the acct becuase it was mine. Well all of a sudden I noticed a $99.00 electronic fee was being w/drawn from my checking account every 2 wks on my pay day no less.
I emailed the bank the transaction was not authorized. They charged me $29.00 for a stop pymt. The next pay period the same happened again and once more I was charged $29.00 for a stop pymt. Then 4 days later the transaction went thru again.
I closed out the bank acct but the $99.00 kept creeping back up. My acct ended up over 450.00 in the red due to being charges $99.00 3 times plus 29.00 overdraft fees.
Cross Country Banks continues to harrass me about my husbands account via my hotmail email account and I owe CCB (Central Carolina Bank) over 500.00 to date for this transaction.
Something has to be done about Cross Country Bank. If this was an individual person committing these acts they would be imprisoned. Why should A big corporation be treated an differently?
Angela
Raleigh, North Carolina
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