For the last month and I have I have tried to re-pay back the loan. Because I used the words "cancel my loan by paying it back" on 3 occasions, they re-newed the loan each time and took $90 out my account each time!!! Some girls named LaKeisha, Rona and Rachael said because I used the wrong wording, they renewed the loan. (As IF I work for a loan company). I can't "cancel" a loan. Mind you they KNEW what I meant because I kept saying pay back the loan. I want to pay it off in full.
I have over and over, called many, MANY times. Have emailed, MANY, many times. Have argued have BEGGED to send me the paperwork to pay the loan off and each time I get, "you'll get the email response with the payback loan documents" and I am still waiting. Almost 2 months later. Mind you, they keep renewing the contract without my permission.
Not only that but I have sent several emails through their website that has no PHYSICAL CONTACT INFORMATION but I've also sent them emails when I've gotten a response from them. I've even called and asked for a physical address and they refuse to give me one although I offered to send a check or money order to them.
This Company is a total Rip-OFF!!! They are con artists. They are rude, disrespectful and harass people because they are not being held accountable for their actions.
If there is a class action lawsuit, I am ALL in!!! I want all my money back for harrassment, stress, for stealing money that I didn't give them permission to take and for being un-cooperative.
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