We are a small business and we Recently started using BankCard USA to process our credit cards. On some recent sales, they held $4000 and asked for shipping info and invoice, which we supplied. They are still holding our money. After multiple calls they still have not returned my calls to give me an explaination.
After some research, I see that many others are reporting the same type of treatment by this company.
I have contacted the California District Attorney and I would encourage all who are facing problems with this company to do the same. There are some who are looking into a class action law suit. I am also filing a complaint with the BBB.
Dena Moss is the representative that we have dealt with in the past. We have left her numerous calls which she does not respond to. Their number is 800 589 8200.
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