Last week I received a call from some anonymous person at Portfolio Recovery. He is not my account manager Fredra R Butler. He calls me yelling as soon as I say hello. I ask him to start yelling because he could cause me to lose my job. He goes, "You know I don't care cause your not trying to pay us". Then he goes, "You have a debt with us and I am going to take legal actions against your employer!" I tell him that he can't do that because my employer owes him nothing. We go back and forth and finally I just tell him, "you know what, I'm at work".
I just hung up I was so furious. So I call back and ask to speak to a supervisor and the person who answers does everything in their power to solve the issue themselves. I speak to this person and my account manager and no one seems to know who this person is who was so rude. So I ask " Aren't you supposed to record your phone calls when they are for purposes of debt collection?" She goes "well since you can't tell me who called I can't really help" BS. No one, I mean no one has the right to call your job and threaten you!
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