Usacomplaints.com » Business & Finance » Complaint / Review: Sbbt - Santa Barbra Bank And Trust Ripoff! Dont use this company for tax s read my story. #206912

Complaint / Review
Sbbt
Santa Barbra Bank And Trust Ripoff! Dont use this company for tax's read my story

On Jan 12 I filed my taxes online with taxbrain.com
my irs return as accepted the next day on Jan, 13
They told me to click the the link below to find out the status of my refund. This is where the long journey starts
I clicked and found this awnser:
"CERTAIN FACTORS THAT EITHER ALONE OR IN COMBINATION, APPEAR IN A LARGE NUMBER OF APPLICATIONS WHERE THE TAX REFUND MAY BE DELAYED OR DISALLOWED BY THE IRS

I was denied by a RAL rapid refund loan that I paid 155.00 to get my money in 2 days.
They said the expected funding date was Jan 26th and then they would mail me a check. Because they state they only gets funds 1 time a week and its always on a friday
On Wed Jan 24th I check their web site stated that my funds were not there on Jan 26th and that I know have to wait till Feb 2 (friday) to get my money how could they know this already when its only Jan 24th? (WED) So I called them up they said they get notified on wed's when money is coming in and my money is not there. I spoke a supervisor she was extremly rude and not professional she hung the phone up on me had a really nasty attituide and I just asked why is that the irs says that my deposit was direct deposited to you people on the 26th and yu dont have my money and they said sometimes the irs can intrecept a tax return if they find erros and I should call the irs so thats what I did called them and they said mine return was sent to them on the 26th and there is nothing wrong with my return. Today Jan 28th this is what it states:

Your application for a Refund Anticipation Loan was denied by Santa Barbara Bank & Trust (SBBT) on 1/15.

Santa Barbara Bank & Trust (SBBT) will continue to process your income tax refund as originally agreed. When and if SBBT receives your federal or state income tax refund, SBBT will deduct all authorized fees and the balance of your refund will be disbursed to you via the original method chosen when you filed your tax return.

Income Tax Refund Status

The IRS issues refund deposits each Friday, so your delayed deposit may not arrive until the following Friday. You may visit www.irs. Gov to check the status of your refund.

The IRS did not deposit funds to your account as originally expected. The IRS usually makes refund deposits within 9 to 16 days, but your deposit was not received within that timeframe. At times the IRS will delay a refund deposit by one week, so you may check back at this site seven days from now. If no deposit is made by then, you should contact the IRS. For more information on the status of your refund, we recommend you visit the IRS website at www.irs. Gov and select the "Where's My Refund?" link. Thank you.

Loan Denial Reason (s)

The reason (s) are:

Certain factors in your application information, either alone or in combination, appear in a large number of applications where the tax refund is delayed or disallowed by the IRS.

So I went to the IRS web site again! And this is what it states:
Refund Status Results Please select this button to print your Refund Results for your records.

Your tax refund was direct deposited on January 26. If your refund is not credited to your account by January 31, check with your bank to find out if it has been received. Please wait until January 31 before you contact us again because we are unable to take any action until then.

So questions is where the heck is my tax return??? Nobody seems to know looks like santa barbra bank and trust does this to a lot of people.
Everytime I call I get a different answer nobody seems to be knowing whats going on and get this they did this to my ex husband too he filed with them also to get the same darn run around as me. I am gonna give this company till friday to figure out what the heck is going on and if I dont get my tax return I am gonna file a report with the california attorney generals office.
This is a warning to all consumers dont use taxbrain.com or any company such as jackson hewitt to do your taxes with stick to H and R block..

I I wanted to wait 4 weeks to get my check I would have efiled directly with the irs..

I will keep everyone updated on if I get my money and if my ex husband gets his also. On friday.
Thanks


Offender: Sbbt

Country: USA   State: California   City: Santa Barbra
Site:

Category: Business & Finance

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