Watch out for these guys... I almost lost $35,000! It pays to seek help from a CPA first, as evidenced in my condensed story below. Unfortunately, when I first found TaxInc. I did my due diligence in rearching them out, but did not see anything negative till last year - that's when the floodgates opened.
TaxInc. Was tasked on 5/18 to talk to the IRS on my behalf about my increase of $26,000 as taxes for the tax year 2003. I told TaxInc. Very clearly from the beginning that it has something to do with my stock options sale for that year. They ignored it and even after constant followups they did nothing to research, nor did they contact IRS till January (19 months passed).
I got a notice from State asking me to pay $6677.22 and TaxInc. Set me up at the nth hour for a monthly payment to pay the full amount with no research or questions asked. Ludicrous! After that, TaxInc. Made me pay $4000 to IRS under some pretext and threw the bombshell of setting me up, without my knowledge, for monthly payment to pay the full $24,000 they were asking starting from 1/28. All the alarms in my head went off loud!
Obviously seeing something was terribly wrong here I decided to contact IRS. IRS confirmed to me that they have had had no contact with this company besides the record of them being as my Power of Attorney in their system, and that they do keep record of any dialogs that happen with each case.in other words, TaxInc was sitting on my case doing absolutely nothing for 19 months and feeding me the scripted BS that some of you may heard a zillion times when I followed up on my status!
I contacted a CPA locally on 1/9 who talked to the IRS after seeing the obvious error IRS made in my adjustments for the stock option sale. They made the corrections immediately and the CASE WAS DISMISSED on the same day - 1/9. Imagine that! IRS and State is refunding me the payments already made to them due to TaxInc's negligence. I mean, it took just 1 phone call by a CPA for IRS to fix the error what this company's team of so called freakin' experts (as advertised) couldn't do in 20 months!
My case was handled by their lead agent Vahan Hart, Julie Chung, and a CPA, Ronald Grossman. Damn, they even had a CPA and that screwball didn't know a jack what to do! Letters have been sent to their CEO and other concerned people to react to my refund request of $2500.
We need to stop innocent victims falling for such tricks. I have already complained with LA BBB and will be filing with other places appropriately if required. They need to do their job correctly and not milk people who work hard for their money... Nincompoops!
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