My starting balance on my checking account was @ $279 and some change. I had made some point of sale purchases, as I have been trying to only use my debit card so that it's easier to track my buisness expenses.
Through the week I had made a number of small purchases ($4, $5, $10, $33, ect.) After I made a $100 deposit, I saw that it only brought my account to -$270. I called the call center and they explained that when I made my purchases, they put a hold on that amount of money, so everytime I bought something, that much more was unavailable, but the money was still there.
When Monday came around, and everything went through, I had no "available" funds because they were on hold for the purchases I had made, but the original $279 was still there. That part I understand, but when the purchases went to clear my account, they charged me a $25 courtesy pay fee for every one of those purchases.
If the money was only not available to me because it was on hold to clear my purchases, then why was I charged $225 in fees to clear them. I had to call the bank on three of my breaks at work to try to reason with them that this was not right and didn't make sense.
I got lucky and the manager reversed my fees for me, but said he was making note to not ever do this for me again. And if I wanted to take on anyone about this procedure, I would need to take on " the whole banking industry". I just don't get how this practice is legal. If I make a $10 purchase, and that $10 is put on hold to clear, then it should clear.
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