We refinanced our home loan through Home Funds Direct in June. At the signing we were told that no payment would be due for about a month and we would received our "welcome" packet before then with payment information. Two months went by and we never received anything so I called Home Funds Direct and was informed that they had no information on me and no loan on me or my husband. I was pretty confused and a little angry so I faxed them the signed paperwork with their information on it and then was told that my loan was sold to another company and they didn't have any information on what company bought the loan but I should receive information in the mail from the new company soon. Months went by and we didn't receive anything. At the begining of January, we received a notice from Wilshire Credit stating the the loan was in default and was going to be foreclosed. This is the first correspondence we've received from them so I finally had a phone number to call.
I called and spoke with a very very nice lady who told me not to worry b/c the foreclosure date wasn't until April so I had plenty of time to get this resolved before then. She told me my options were to either pay the defaulted balance or to submit a financial hardship form. I explained that I wasn't in a financial hardhsip that I just had never been contacted by the company regarding the loan. She said that's fine, then just pay the deliquent balance. I told her I could not come up with the whole balance and she insisted that I submit the hardship form and once it was approved the foreclosure would be stopped and the loan restarted with a higher payment.
Ok, fine, anything to save the house. I submitted the form and the tons of supporting documents the next day. Two days after that phone conversation we received a notice from the attorney of foreclosure for Jan. 22,207 (Two weeks away... I thought there had to be 30 day notice at least). So of course I'm freaking out. I now can't get ahold of Wilshire Credit, every time I call I'm on hold for ever (up to an hour once... And I am calling from work b/c their hours don't accommodate those of us who have jobs) or they're closed. For the past two days they've been closed due to weather and Monday they were closed for MLK day. I have less than a week to get this straightened out or I'm going to lose my house... All because this shoddy company screwed me. I have no clue what to do. My only hope was that they'd approve this stupid hardship and restart the loan but I can't get ahold of anyone to find out. I have a baby at home and can't afford to lost my home, I don't know what we're going to do. Going to talk to an attorney Saturday to find out if filing for bankruptcy will help us keep the house... It's our only option left. This is so frustrating!
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