Usacomplaints.com » Education & Science » Complaint / Review: Ocwen - Loan Servicing, Ocwen Federal Bank Unfair Foreclosure On Home, Illegal Escrow Ocwen is stealing our home, making a family with two young children homeless. #211850

Complaint / Review
Ocwen
Loan Servicing, Ocwen Federal Bank Unfair Foreclosure On Home, Illegal Escrow Ocwen is stealing our home, making a family with two young children homeless

We bought our home in 2000 for the price of $16,000.in we needed a new roof, furnace and carpeting, so we refinanced. The company had their appraisers say that our home was worth $60,000, when in actuality it was only worth $18,000, so that we could borrow $50,000. Our loan was sold to Ocwen in 2002. They have aggressively pursued taking our home for the past few years.

They created an escrow account in our name out of the blue with a negative balance of $1042.00. When my husband called and questioned it, they said that it wasn't in their computer, but the letter was on their letterhead. And on their website, our escrow was listed negatively. We have been on a forbearance plan for our loan for two years. They told us that when we signed up for the forbearance, it would last about six months.

We went through a company named Foreclosure Solutions to try to save our home. They made us save money for about six months to give to Ocwen in a lump sum. They accepted the payment, but it put our loan six months behind. I have been asking how to get out of forbearance, but have been given the runaround. Their call center is located in India and when you call, the person on the phone becomes irate when you can't understand them, so I have taken to emailing them instead.

Every six months, our payment has went up dramatically. Our house payment started at $252 and is now up to $560 in a matter of four years.in January I made a payment through my online banking with Bank of America. I made a payment of $482, then the next day I sent an additional $30. The $30 was returned to me, saying that it didn't bring my loan current. My payment at the time was $520 per month.

On Feb 23, a sheriff arrived at my door handing me a sheriff sale notice. I called Ocwen and was told that they put my loan into foreclosure on Jan 25, without even telling me. I didn't receive a certified letter or even a phone call. I spoke with a representative, who told me to go ahead and send my payment and fill out financial information and fax it. I did it that night.

The next day I spoke with a rep named Scott, who told me that my payment wouldn't be accepted, even though they received it that day. (It took them a week to return it, only after Bank of America pursued them for me). He went over my financial information and told me that I could afford much more than what I was currently paying and asked me what I was doing with my money every month. This upset me very much.

I am a stay at home mom of two very young children, and my husband works very hard for what we have. I honestly don't know where to turn now. Our home is scheduled for a sheriff sale on May 10. I have filed a complaint with the Attorney Generals office.

If anyone knows of a lawyer pursuing a case against Ocwen, please let me know. I want to be involved as much as possible. I want to stop them from doing this to other families.


Offender: Ocwen

Country: USA   State: Florida   City: Orlando
Address: PO BOX 785056
Phone: 8007462936

Category: Education & Science

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