As of Dec 16 a certified return receipt letter was sent to NFSI ceasing further communication with them. Which has been received, signed, and dated by them as of 12/21.
However, they are still continuosly calling my home daily. As of January 5 I decided to answer their call to confirm receipt of my dispute letter and their represenative Sara Sterling (Black) stated that she had recieved nothing. Told her I had my return receipt and that a check was submitted to them for payment. She stated to me that they do not accept checks only check by phone-not sure exactly what that is but cannot ever get any other alternatives to thier payment methods because she keeps hanging up on me. My attempts to resolve this directly with them has been difficult, especially when you keep getting hung up on. I thought that dealing directly with this entity would be fast and simple, boy am I ever wrong. I am still seeking an effective approach to resolve this matter, so if anyone has any ideas please post them.
Also, according to the Fair Debt Collection Practices Act (FDCPA) after I sent my letter ceasing further communication with them the entity would only be able to contact me once more to say there will be no further contact or to notify me that the debt collector or the creditor intends to take some specific action. (Which was another reason I took their call on January 5th). But not to my surprise only received the harrassment all over again, along with the hang ups—again still seeking an effective approach on how to resolve this issue.
Furthermore, I requested in my initial correspondence that they provide proof that they are licensed/registered to collect debts in the State of Arizona to date I have yet to receive that.
I strongly suggest that if you are being harrassed by this entity that you file complaints with the Federal Trade Commission-Consumer Response Center 600 Pennsylvania Ave. NW Washington DC 20580 and to your states Consumer Affairs Agency, in my case it was AZ Department of Financial Institutions-Consumer Affairs 2910 N 44th St, Suite 310 Phoenix, AZ 85018, be sure to send a letter to this Entity as well as to the entity you originally owed the money and remember to keep a copy for yourself, and also remember to send the letter cerfified mail so you can make sure each agency recieves it.
As I am still trying to resolve this matter directly with them I only ask that you pray that I receive peace from this entity and that they cash my check!!!
0 comments