In October I also purchased the data entry information from typing for dollars. It clearly did not state that it was going to be a recurring charge. No answer on the telephone number and no reply to my email, so I called the bank.
As of today they have charged me three additional times - November, December and Happy New Year to me - January. I am now up to my third dispute with the bank.
The bank has refunded my money on both disputes and today advised me to get a new credit card issued. The thought of the inconvenience of changing all my direct debits led me to go looking for the website again to try and solve this directly with them and ofcourse ended up here.
These thieves seem to be more powerful than the banks. Don't take NO for an answer from the banks. The golden rule with credit cards and banks are - if the merchant can't prove you authorised the transaction or you didn't receive anything - the money is yours. Tell the banks you will brand slander through every means possible.
Cathy
Vic
Australia
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