Once again another person has been ripped off from this company. The sad thing is I knew nothing about this site or searched anything until I was ripped off I wish I would have used better sense than I did. Like everyone I have called with no answer, left a e-mail to be told I could not get my money back and then I had a live chat where I was just left because the lady had no idea what to say to me. I would appreciate anyones help in how to get my money back from the bank or anything. I am crying in shame because I allowed this to happen to me and by no means am I a dumb person so how was I convinced to be so stupid. I do not know all I know is that most people here I am sure are not stupid and we all were scammed the same way.
As if I do not have enough problems with money here it is Christmas when money is tight and I just somehow blow away 159.95. That is a lot of money to me. So below I will paste a conversation I also had with EDP Reporting and if anyone can tell me how they got their money back please let me know and I would love to be in a class action lawsuit if anyone has one I would greatly become invoved.
Welcome Danielle! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.
You are now speaking with Jasmine of Customer Service.
Jasmine: Hi this is Jasmine Jones, please give me your social security number so i can access your order.
Danielle: is there any other way you can identify me. I have already been scammed once and do not feel comfortable giving you my ss #
Jasmine: Give me a moment.
Jasmine: Can you verify your address, DOB, E-mail address, and Mothers Maiden Name.
Jasmine: hello?
Danielle Howard: my address is
Jasmine: I show an address on
Danielle Howard: yes that is my physical
Jasmine: You had until 11/22/06 to contact us, Your first date of contact is 11/28/06
Danielle: 11/22/06 was the day my account was debited
Danielle Howard: and everytime i talk to someone the date change
Jasmine: The date you applied has never changed
Danielle: you can not get through the the phone number whatsoever
Danielle: so i am suppose to have three days correct?
Jasmine: That is why we give the option to email, as you did on the 28th
Danielle: can you explain to me why you can never get anyone on the phone? And then you are told you will be contacted within 24-48 hrs which will automatically put you pass your 3 days... I tired calling no one will answer
Danielle: also can you show me the terms and conditions because i was very unaware or them... And i know a lot of people were also...
Jasmine: No you can send an email, fax
Danielle: by california law you can not be charged for services that were not renedered... What services have been performed to me?
Danielle: rendered
Jasmine: Do you want the card order closed out or left as is?
Danielle: by california law you can not be charged for services that were not renedered... What services have been performed to me?
Danielle: what services have been rendered to me?
Jasmine: You ordered a prepaid debit card and it is being processed according the terms and conditions you agreed to
Danielle: what are the terms and conditions?
Danielle: I would never have ever submitted to pay for a card. That is a stupid thing to do... Do you not agree?
Jasmine: Yes you have to agree to and authorize the terms and conditions several times.
Danielle: ok so what and condition and can you please provide me with proof where i agreed to them several times???
Danielle: sorry what are the terms and conditions and can you provide me with proof where i agreed to them several times
Jasmine: Yes I will mail out your completed order.
Jasmine: You can also revisit the order site at www.primemutualcard.com
Danielle: ok and can i also have a phone number i can talk to a person???
Jasmine: 800-430-0672 Ext 121
Danielle: when i visit the site is it going to give me my terms and conditions and also proof where i approved all these terms and conditions?
Jasmine: Yes, and I will mail out the completed app you filled out.
Danielle: can the app not be e-mailed to me?
Danielle: i know you probably think i am a butt or very aggravating and i am... You would be also if you paid for something and have nothing to show for it at all
Jasmine: For security purposes it is not allowed.
Danielle: so i am only allowed to talk to someone about being charged through e-mail and to give my personal info and you are telling me for security reasons you can not e-mail me the terms and conditions and also my applicaiton? It was ok to do the transaction online but not to get my application to my e-mail... I demand it to be e-mailed to me today... I have been in touch with the federal trade commission and also California department of consumer affairs and I am allowed to view what i have agreed to by law...
Your party has left this session.
Of Course she has to leave there was not a answer to my question.
Danielle
Old Fort, North Carolina
U.S.A.
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