This company took over my Mortgage in September! They claimed that the trouble I was having with my previous mortgage company had been resolved and the loan had been re-instated, I was to send the the amount of $510.81 by October, which I did send and sent on time. They claimed I didn't send it! But! They responded to it with a form letter!!!
The letter claimed the check I sent them WAS NOT certified—IT WAS and could not be accepted! I sent it back with a letter asking what was wrong with this check it was certifed, I called and was given a contact to call which did not exist—I still have her name and bogus extension.
Anyhow, I am Homeless now. BUT! I don't really know which company sold my house! Countrywide states that they sold the property in Novemeber of 2001—yet the lawyers from the previous company are all over the paperwork! I'm confused!
Does Countrywide Also go by the name Aurora Loan Services? See, the lawyers from that company were all over the paperwork I have, yet—the notice to quit premises is from Countrywide.
I went from being reinstated in September, to being Homeless in January&My house was sold at an auction to which I was not aware that was taking place! I was given 10 days to leave or else a Marshall was coming to throw me out. No one came.
I still hold the deed, they broke into the house to change the locks instead of having me turn over the keys, also, the co-signer on this loan was NEVER contacted! He may have been able to help, but he was sick and we figured it was a simple matter to rectify.
Does anyone know of a class action!? I visited a website but was unable to contact the person running it.
I want to know what happened to the money I Paid to ALS?
I also want to know WHY Countrywide DID NOT KNOW WHEN THEY TOLD US TO BE OUT!? About a month after we had left the house, we recieved a letter looking for payment of VACANCY INSURANCE on a house that had ALREADY been broken into, locks changed, stripped, and had damage done to it from the pipes freezing being that it was January when I left and had the utilities shut off 2 weeks later. They claimed that they had been notified of the vacancy in February&A MONTH AFTER I was told to leave or be put out.
How did this auction take place without my knowlege?
I want to sue, but cannot find anyone to help me out. Is there a lawsuit? I want to join it! I want to know where all the money I paid over 4 years went? Hell, I want to know where all the money I sent to ALS went—it was nearly 5 grand or more in 6 months! I want to know if these 2 companies are somehow in cahoots?
I hope someone out there can help!
Anyone dealing with this company&BEWARE! They are liars and cheats! They are rude! They don't return calls, they lie about NOT RECIEVING payments, yet respond to them with form letters! They give you bogus contacts and extensions! You name it they do it! They tell you you're re-instated then Screw around till the limit is up and take your home right out from under you&then they have the GALL to make it sound as if YOU ABANDONED the property!!! Watch out! They screwed the wrong family over! I will look FOREVER to find someone to put them out of business for good!
For the record—Countrywide is the 6th largest FHA lender in Buffalo and has a citywide default rate of 34.1%—which means 1 in 3 families approved by Countrywide will lose their homes!!! For anyone in Buffalo there is an organization Called East Side Pride, who conducted a ralley in our local offices in Amherst NY, a Suburb of Buffalo. I do have the number to that organization somewhere! If I find it, I will Update this report!
Also&Countrywide claims Customer Satisfaction—yeah SURE! Here in Buffalo, they are ranked the WORST FHA lender, and THIRD WORST among major FHA lenders in 22 cities NATIONWIDE!!!
In your face chl! You're in big trouble!!!
ANNE
BUFFALO, New York
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