I began doing business with this company over 2 monthes ago. I started by filling out a online application at http://www.secondchancelendinggroup.com/. About a day later I received a telephone call for a woman named Ashley Ronalds. She informed me that I was approved for a personal loan for up to 5,000. She stated the the loan was an unsecure loan and I have one of the three options available to me:
1. Own my own home or car for collateral
2. A co-signer
3. Four months of initial payments up front
The payment option is the option that I choose. Through out the entire time of me talking to her she was focused more on the contract. (which I do have) The day that I sent her the 4 months of initial payments I called her, she placed me on hold and said she had to contact the bank which she said was a courier. She told me that I had to sent the money western union which threw me off cause I thought the money was coming directly out of my bank account. (In case a dispute was needed) I sent a total of 654.00 to the company which included western union charges. She told me to call her as soon as I completed it and she will give me a confirmation number. She stated that if there was any fees assessed with the transfer let her know and that will be credited back as well. She stated that the funds takes up to 24 hours from the transfer through western union.
I called the company all day Saturday and the I received no answer. I waited until Monday morning and I talked to what they said was a supervisor and he said the the funds wasn't released because instead of 4 payments of 150.00 the need 8 for a total of 1200.00. I was angry at this point and asked for my money back and he placed me on hold. While I was on hold I heard a I heard the music and then I heard him laughing with somebody saying something about we need to get our money! So he disconnected the call and I called back and transferred me to a voice mail to leave a messages. About a week later I email the woman I intial started doing business with about everything that was going on. She replyed to me saying u
You dumb B*h, Kiss A*, and get a loan through somebody who u don't owe.
And that's when I decided to contact the attorney general and get some done Now! Because I know that I am not the only person she has don'this to cause I seen other complaints with the BBB.
Cierra
columbus, Ohio
U.S.A.
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