One of the items that attracted me to this payday loan company was there would be no need to fax any materials. I expected to fill out the application and be granted a loan within minutes as they say in their advertising.
I filled out the application, which took way more than a few minutes. They granted me a loan, and then required that I send a copy of my pay stub or bank statement via fax.
The whole process, including reading all the legal stuff, took me over an hour. It may have taken longer, but I stopped the process as soon as I saw the fax requirement.
I tried to call the company (ies) but the only phone line they offer is an automated one. They presented at least a couple phone numbers that they implied would be answered by a live human. The numbers are answered by the same computer. No human contact.
I sent them a letter via fax about my concerns and have not heard back.
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