Usacomplaints.com » Business & Finance » Complaint / Review: US Bank - Lisa Mgr Rude, Unprofessional Ripoffs. #190876

Complaint / Review
US Bank
Lisa Mgr Rude, Unprofessional Ripoffs

My wife and Mothernlaw recieved a check in the mail that they supposedly won asweepstakes of over $50,000.00 the sponsor being Crate & Barrel Dept. Store, Chicago, Ill. The Bank was LaSalle Bank of Chicago. My wife called a rep of US Bank about what to do. She was told to be careful & check it out.

We got on the internet & verified both the bank and store in Chicago. We called and indeed the check made out for nearly $5,000.00 which was an advance to pay any tax and fees was real, or so we were told. A representative gave us a name to call from Crate and Barrell which we left a message explaining our situation and to please return our call.

My wife then was transfered to another individual that actually congratulated her on her winnings. She was told that it was not unusual to see a check for that amount on a check from a large Dept. Store. My Mothernlaw deposited this check into her checking account and we waited to see if it indeed would clear. Checking online our account we noticed it was posted as cleared and elated we called about our balance of the sweepstake winnings. Bills which get automatically paid online at the beginning of the month was sent out by US Bank.

That following Monday we get a call from US bank saying that the check was counterfeit and Lisa the Mgr. Decided to turn the check over to the Sheriff dept
and froze Mom's checking account. Come to find out Lisa also canceled our overdraft protection, whicheven the head branch could not figure out why. My wife called to let her know we would transfer monies into the account but couldn't because she froze it.

When my wife asked why and why the overdraft was cancelled she just hung up on my wife. The overdraft chgs came to over $800.00. Lisa implied my wife had counterfeited this check and once again she has caused this family problems. Lisa has been repremanded in the past for her behavior and it seems to no avail. Our family has moved the majority of our assets into other facilities do her actions.

We have contacted our attorneys and now await to hear from San Francisco where their firm is located. I have never seen my Mothernlw so mad at an individual in my life nor my wife. I had put cash in the night deposit a year ago and they screwed me out of $300.00 saying that I must have counted wrong! Who needs thieves when we have them running the Bank?


Offender: US Bank

Country: USA   State: California   City: Burney
Address: 37131Main Street
Phone: 5303354531

Category: Business & Finance

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