The tax club promises to save up to $1000.00 in taxes the 1st year and if they do not save you money then you can ask for a refund. But I have to pay federal taxes of over $300.00. I have never had to pay and they said no to my refund.
They went over my case and said I am ineligible for a refund.
They have generic forms: my case: I am head of house hold because my 20 year old son lives with me for more than 6 months. They said no that I was not head of household. I found out that their was a one time $5000.00 deductable for starting a business. They told me that I had put down $534.00 deductible and that is all I get. They as CPA firm should have told me by phone or email that this deductible of $5000.00 dollars was out there and changed my tax papers to show this.
They do everything by phone no email answers, therefore no paper trail to get them in trouble.
Does anyone know who else I can write to about this mess and maybe get some help. Thanks
From: "Todd Lovelace" Add to Address Book Add Mobile Alert
To: [email protected] Subject: from the tax club Date: Thu, 5 Oct 11:10: 58 -0700
Dear Ms. Lachenschmidt,
Thank you for your recent request for cancellation and refund of your Tax Club membership.
We appreciate your patience and understanding while we processed your request.
Your membership, per your request, has been cancelled and no further billing will occur.
In regards to your refund request, we have conducted a thorough review of your account. Our review process includes taking into consideration the following factors:
Acceptance of Terms and Conditions Fulfillment of Terms of Guarantee Length of time in Tax Club membership Services provided Consultations provided Utilization of membership services Account History
After careful review and consideration of all relevant factors, we have determined your account to be ineligible for refund at this time.
If you have any additional information you would like us to consider, please feel free to contact us by phone at 888-558-6829. We are available to assist you Monday through Friday, 9:00 A.M. To 7:00 P.M. Arizona time. If you would prefer, you may send an email to Client Services at [email protected]. The information will be added to your account notes and a secondary review will be conducted.
Sincerely,
Todd Lovelace
Account Audit Specialist
The Tax Club, Inc.
888-558-6829
Martha Kenosha, Wisconsin
U.S.A.
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