I cancelled my account with this company one week before the next monthly subscription charge was due. I had to contact them 5 times just to insure it was cancelled. I cancelled it due to difficulties logging in and having to call anytime I wanted to log in to my account because it kept saying it wasn't active. 4 weeks after the next subscription payment was due after cancellation they randomly charged my card for another subscription and after multiple contacts have not removed the authorization on my card.
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