Usacomplaints.com » Business & Finance » Complaint / Review: Green Tree - Ripoff false documentation inaccurate information. #178040

Complaint / Review
Green Tree
Ripoff false documentation inaccurate information

Background information: As part of the divorce settlement I remained in the mobile home that Green Tree (Conseco) financed. The mobile home was purchased by my ex while we were still married but was only in ex's name.

After the divorce, I remained in the mobile home making full payments until I hit a rough patch as we all do at some point. I made verbal phone arrangements to add an additional amount each month to my payment to get caught up with the one payment which I was behind.

Green Tree started harrassing my ex by calling ex 3-4 times a day at work and calling ex at home. They told ex that I was over $1,500 behind on mortgage payments. They also constantly sent letters and other documentation to ex showing that I was $1,500.00 behind. I explained to ex that I was less then $300.00 behind on the payments. Ex got verbally abusive via phone calls and e-mails about evicting me from the mobile home due to be so far behind on payments.

To show ex I was not behind that much I contacted Green Tree and had them both fax and e-mail me documentation showing payments made and any amounts behind from the date ex left until current date.

As I knew it would the documentation showed that I was only the amount behind that I had told ex I was. I provided ex with a copy to show that what Green Tree was telling ex and mailing ex was not what they were telling me.

Regardless, ex left a message on my phone telling me to get out of the trailer by the end of the month. Thus I did get out of the trailer in less then 30 days and have turned it back over to ex.

So two fold question here; what if anything can I do about Green Tree providing ex with one set of documentation and me another set of documentation showing the true and the false amounts? Thus causing me to be evicted from the home by my ex?

Can I do anything about ex evicting me from the mobile home since it wasn't done in writting or by a court motion since I really wasn't a renter?

As an after thought: I was making online payments to Green Tree most of the time. One month when I did, they mailed documentation to ex stating that I had a NSF check for that payment. I explained to ex that I had paid online like I normally do and gave ex the online confirmation number. When I contacted my bank after seeing that the money didn't clear; what I found out was that the person at Green Tree that was processing the transaction submitted the payment to my bank under my ex's name instead of mine, thus my bank refused the transaction. It was GT's mistake, but they tried to force a NSF fee on me, which I refused to pay.

So be leary, be careful, double check all you documentation that you receive from this company.

Thank you for any input.


Offender: Green Tree

Country: USA   State: Illinois   City: Palentine
Phone: 8006430202
Site:

Category: Business & Finance

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