My husband and I have had our home financed through Green Tree Financial for 10 years. Two years ago we took out a new homerowners policy. We have fought them for two years over not having insurance on our home. We have had our agent fax them the information 8 different times. Still the information is not on our account. Over the 2 years they have called us continually over this. We have been forced to pay for their insurance when we have our own. Well, you can't double insure your property. They have forced us to commit a crime.
Greene Tree has called me a lier. They have threatened to forclose on our home for not taking their insurance. I have done everything I possible can to prove to them I have insurance. I don't know what else I can do.
Also I paid my payment online through my checking account. The payment left my bank the day I entered it for payment. It would take Green Tree two weeks to post that payment.in the meantime they would call numerous times a day everyday harrassing us until they posted the payment. Then they would charge us a late fee and report us as making late payments. How can they get by with this?
They sent me self addressed envelopes and told me I had to mail my payment in. I refused. I started calling them to make my payment to find out they charge $12.00 to process the payment.
I agree a class action suit should be brought against them. The Government needs to close them down.
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