HRS knows what it's doing. They process payments so slow, maybe they can get the late fee every month. But for the conscientious customers, those customer's who monitor their accounts closely, they've figured out how to at least get $10.00.
I realized that a check that I mailed 4/30/02 to HRS USA, the same time as my mortgage check which cleared 5/06, had not cleared 5/8 and so I called to find out the problem. Of course HRS will be happy to do a check over the phone for $10.00 so that it won't be late.
No, of course there is no way they will waive the fee because this is how they make their money, if not by the late fees, then by the $10.00 fee to do a check by phone. I am going to pay them off with a credit card and pay their interest rate gladly just so that I don't have to deal with them any more.
Is it that hard to receive a check that is mailed out promptly and post it to an account? Must be, because this just keeps being a problem. And please, stop trying to blame it on the mail, I mail out at least 25 checks a month and this is the only account I have ever had problems with.
Melinda
Wichita, Kansas
0 comments