I am a small business owner and have been banking with First Citizens for six years. Constantly I noticed that my balance was signifigantly lower that it shold have been.
Recently, I got signed for online banking and noticed they have been charging insufficient fund charges when the account balance was in the positive and I cannot get a clear explanation as to why this has occurred. These fees are extremely high and seem to have no merit. Example this months fees were $914.00. I discovered that over the period I have banked with First Citizens, my total fees have exceeded $50,000.00! To me this is a clear case of Bank Fraud.
In addition, another business owner is correct when he stated that they hold credit card transactions for several days (seeming to attempt to place your account in the negative. Please be aware that they are now holding check deposits written to your business for 2 days before crediting your account (Example a deposit made on Monday of $3000.00, $1500.00 being checks, you only get credited for $1500.00.)
Please do not bank with First Citizens Bank as a business owner, because the more funds they seem to have access to the more that take.
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