I found this credit card prosesor on — .
They said that this company was nothing like - oh boy were they wrong they are worse than &!
They froze over 8,000.00 of our money and asked us to send in invoices shipping info ect. They have held it for over a week now they told us that the money is in yoru bank 24-72 hours and it never even made it that far.
Its now on hold by some jerk named Jason in their risk management department and he is now on vacation. And the customer service place is closed and cant tell me anything. What risk is doing they asked me to fax my ssn card and a driver lisence. 2 of the transactions totaling over 3,000.00 were from customers that came into our store and left with their welders. We sell brand new welders miller and lincoln supplies ect.
This company is a fraud they charge us 2.89% for transactions and they take 10% of our sales all the way till we make over 10,000 in cc sales. Our reg ticket item is 2500.00 and we get 20k a month. We did not even go over. I dont even know why this was sent to risk management but I am looking for a lawyer to help me sue them to get my money back.
Does anyone have any sugestions?
This company used to be on the - but they have been kicked off for not responding to over 200 customer complaints they have been reported to the FTA ect
I am ferious and I want my 8,000.00.
Also we are in desperate need of a credit card prosesor
if anyone knows of ones that dont freeze your account for transactions please let us know
Thanks
Jessica
Boise, Idaho
U.S.A.
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