Like so many others I have been charged excessive overdraft charges by a system set up to create them. If I am overdrawn by one cent, how is it ethical to charge me $31.00? What ACTUAL COST does the bank incur by me making such an error? If banks can't afford to offer free checking, then fine, charge me a fair monthly fee, but earn your profits ETHICALLY.
I've worked in the restaurant business all my life so I must make a few analogies. If people are five minutes late for a reservation, should we add a $31.00 charge to their bill? If people don't show up at all on a busy Saturday, and a table stays empty, then the restaurant actually does lose money.in cases like that some restaurants do charge the customer.
If a customer changes their mind after placing their order, but the kitchen hasn't started cooking their food yet, should their be a $31.00 charge for changing your mind? How about if they soil the tablecloth, or use too many paper towels in the restroom? If all restaurants had identical charges such as these, that wouldn't make them any less ridiculous.
Why is it when you can prove that THE BANK made an error, they don't give you a $31.00 reward? I don't mind paying a reasonable charge for my mistake, IF IT ACTUALLY COSTS THE BANK SOMETHING.
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