Originally I was I was very happy with American Family Insurance while I was thru my agent, Robin Wiedermeyer and after Robin left the insurance industry all together I decided to begin looking around for other companies. I kept AmFam until I received a notice that the Karen S. Hummell Agency in Shelby, Ohio would be my new agent.
I got a form letter in the mail from Ms. Hummell stating that the coverage I received from Ms. Weidermeyer's Agency was "unacceptable" and that I'd be forced to up my coverage limits and thus pay $111.00 MORE in my six month premiums!
It wasnt' until November that I decided to switch and I called Ms. Hummell's agency and cancelled over the phone with one of her staff. (Shame on me for not getting the woman's name!) I went instead with Safe-Auto, was offered more coverage for less money.
In January, I get this collection notice from AmFam stating I owed them over $300 for coverage! I called Hummell's agency and informed them this was an outrageous claim and that I had cancelled accordingly back in November. I was then informed that I would be required to forward proof of my Safe-Auo coverage OR be held liable!
I'm sorry but this is blackmail, straight out. I should NOT have to prove anything to the sales rep or their company. I do not owe them anything and they are doing this in an attempt to get me to pay $300.
I find this a HUGE hassle and very poor in taste for not only the agency - which has proven to be inefficient and uncooperative - but also for the company AmFam for their lousy & shady business practices.
If you're thinking about doing business with the Karen S. Hummell agency OR AmFam, I highly recommend AGAINST it!
They are threatening to report me to the credit bureau as delinquent debtor!
Be forewarned!
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