I have to say that I am so sorry for everyone else who has run into this company, but after reading the above entries, it is nice to know that I am definitely not alone.
My husband and I applied for a prequalification for a mortgage loan, and a red flag was raised when a past due account handled by CBCS appeared on our in-file credit report.
I did not dispute this debt, and contacted CBCS, and paid via bank card to clear it up, and then was told that we had another debt as well in their file.
This debt was from a company called "Mercy Pulmonary Associates, " which was a branch off of a local hospital. A few years back, my husband saw a pulmonary specialist. Although he had a lapse in insurance at the time, I knew that sometime later we had filed for a program through the hospital in which our medical care was free. The woman who approved us told me that she this program would erase all back debt that had been incurred.
I contacted the hospital, and spoke to the head of pulmonary medicine. She informed me that "Mercy Pulmonary Associates" had closed their doors 3 years ago, and that nobody should be trying to collect any debt owed to this company. I asked if she would either call or fax a letter to CBCS stating what she had just told me, and she said that she was unable, as my husband did not exist in their data base.
I then proceeded to call CBCS back, and informed them of what I was told. The woman, Lucia, told me that this was a lie, and that she dealt with this company on a daily basis.
I asked her for a contact name, or company name, and she told me that the company name was "Mercy Pulmonary Associates". We then went around and around again about whether or not this was actually still a legit company.
After getting nowhere with her, I asked to be connected with a supervisor. Conveniently, they were all in meetings. She said to me that I could clear this all up right now by just paying. I then asked her "if I paid this sum of money, who would be recieving it?" Her response was, "Our client." I then asked her who this client was, and she actually had the audacity to ask me why I wanted to know so badly!
After all this harassment, I finally told her that I just wanted a supervisor to contact me, and I was going to get off the phone with her. "Before I ask a supervisor to contact you, I need to know, is this a refusal to pay?" she asked me. I told her that it was not a case of me refusing to pay, I didn't NEED to pay, as it was supposed to be covered. This was not a valid debt. She then proceeded to argue with me about whether or not it was valid. I told her after another heated discussion that I no longer was intersted in talking to her, and to please have a supervisor call me.
It has been 4 days since this mess, and lo and behold, nobody has contacted me. I intend to file a report with the better business bureau, but I would really like to bring this company down even further than just a hand-slap. From my experience, and obviously many others, I know that these people are rip-off artists!
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