2 I learned of an account on my credit report that I had no prior knowledge of. I called and spoke with a gentleman and his supervisor and learned that it was with an auto insurance company I did not have service with. They gave me the policy number and I contacted the insurance carrier and learned that it was for a vehicle that I never owned.
I called CCS back and informed them of such and that this account was due to ID Theft as it was not mine and then requested that they validate this account.
Due to no response I sent them a letter CMRRR 04 disputing the account. However, CCS has no regards to the consumer rights. More than a year late they have verified the information with the Credit Bureau multiple times, without ever validating the account with the consumer AND neglected to ever mark the account as "Consumer Disputes".
In my opinion this company is the lowest of lows as they feel they are actually able to violate a consumer's rights each and everyday, just because they feel like.
They will not change their ways until someone takes them to federal court and show the world the total disregard they have to the rules and regulations that they are mandated to obey.
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