My husband asked the owner of Quick Cash if the remaining payments could be extended an extra month to obtain amnesty for December's payment because of Christmas. He agreed to these terms but said that the interest needed to be paid, either in December or in addition to January's payment. The second week of January (our January payment would not have been due until around Jan. 30th), we got a call from a towing company needing to know how to get to our house to pick up my car! We had received no forewarning from Quick Cash that my vehicle was to be repossessed, as is the typical company policy. We immediately called the owner of Quick Cash and asked what was going on because of our previous arrangements from December. He said that the interest should have been paid in December. Paying the interest in addition to January's payment was not an option as he had earlier indicated. After talking with him on the phone that night, he said, Come up with a payment first thing in the morning, and we'll get everything squared away. We had the interest payment on his desk right when they opened. His wife said that they couldn't accept the interest payment. The total amount of ALL payments left would need to be paid in order to get my car back. We were mortified! This was not what Mr. Brock had indicated on the phone the previous night. Also, Quick Cash did not contact us prior to the repossession. Arrangements could have been made had we known. We, however, were under the assumption that our arrangement from December stood firm.
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