I cannot BELIEVE the c*p that this bank gets away with! I too have caught them charging fees that are not valid and changing the story when it is convenient.
When I first started banking with them, they told me that cash was applied to the account right away, but then when they started charging me "fees" all of a sudden it wasnt available that day if it was deposited after 2;00pm - fine.
Then, I find out that even thought they cut business off for consumers at 2pm for the day, they cut off business for the bank at 9;59 every night, and charge all of the checks at that time, largest 1st, so that they can charge you the most amount of money, like they charge you 33.00 for a $5.00 check, and they do that 5 times, instead of charging you 1 time for the 1500.00 check you wrote that cleared the same night! Oh no - they wouldnt be able to get HUNDREDS of dollars out of you that way! Can that REALLY be LEGAL? I asked them what time these checks were presented and they said only the bank has that information! Shouldnt they charge your account as the checks are PRESENTED!!! ANd they are YOUR checks and YOUR account - why dont they have to disclose that information to you?
Then, when you catch them charging you fees that you shoudn't have been charged, they get rude and irate with you about it. If you don't look at your account online twice a day you can get so screwed that you'll never get out of it. It makes me SICK! Isn't there someone to report this to who can do something about it???
The only reason that I opened up an account with this bank was because I had some credit problems about 6 years ago and I was having a hard time getting a checking account. I KNOW for a fact that they PREY on poor or lower middle class people and take advantage of them for money. THEY SUCK and I believe that there practices are UNETHICAL! (You know the real joke? Read the ethics statemnet on their website! Ha! What a load of C*P!)
Reading this website, I am SURE that that Ken guy from Maryland or wherever, will have some cute "Banky" rebuttal, cause he is always sticking up for them - so go for it Ken - give me your best shot!
I SAY They are THIEVES!!! Can you say class action lawsuit!!!
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