I have an interest only loan with EMC. One of my payments was applied to the "principal only" by mistake. I contacted EMC in October & the payment was supposed to be transferred to the interest only account within 5 days. I waited about 10 days & found it was applied to the "other" section of my statement which I later found out to be a "suspended" acount. (Giving the appearance that their was no payment made). I then began receiving calls from their collection dept.
Each time I have called since then, I receive the same response, yes they see the payment in the suspended account & will have it transferred within 3 to 5 days. (At least 5 calls)
It is now the middle of December & the payment is still sitting in my "suspended" account.
EMC has not charged me late fees but after reading some of these other postings I am beginning to worry. I am not sure what to do at this point. I did email an lawyer today that has posted a message about EMC:
James Hoyer
One Urban Centre, Suite 550,4830 West Kennedy Blvd.
Tampa, FL 33609-2589 [email protected]
Phone (813) 286-4100 Fax (813) 286-4174 Toll Free (800) 651-2502 (800) 634-0877
Please let me know if there are other agencies that should be contacted?
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