It looks like there are over 90 filings at usacomplaints.com in regards to the inhuman and completely irresponsible "business" practices this company has been conducting for quite some time.
In our case, we've been pushed into signing a 4-year long lease contract at the rate of approx. 60 bucks a month (which equalls approx. $3000) for a credit card processing device that normally costs $500-$600 new. I've also noticed that most of our co-sufferers on this website point out the fact that their lease agreement has a lot of "microscopic fine print" and that it equals to an agreement with devil when selling your soul.
Now, add the lack of knowledge for non-English speaking individuals and you got yourself a perfect rip-off recipe. We've have been in contract with them for the past 12 months and have been paying whenever we can. I've made some effort to cancel direct bank account draft and I would advise everyone to do the same. Also, do not forget that Northern is also signing you up for at least another 3-4 different "merchant service" providers without your prior knowledge or consent - surprised?
Please make sure you cancel those too because they add up to over $100 per month (I had to cancel Discover Merchant Services which cost some 20 bucks and AMEX service which cost 15 bucks per month).
PLEASE DO remember not to pay them by check but rather by a credit card and after they've tried to call you 150 times in 5 days. This way they will lose the automated cash flow, their personnel will eventually give up on their low-life meaningless jobs, and subsequently, the company will go out of business (one way or another).
P.S.
Dear Amy,
Please save yourself time from rebutting to my posting as it won't do us both any good and will just piss me off even further.
You will be hearing back from us in January when our attorney finalizes the class-action lawsuit paperwork and besides for the rip-off, we are planning on suing you for the racial disrimination by your telephone customer "service" representatives (we have it recorded by the way).
Yours trully,
Miguel
Moreno Valley, California
U.S.A.
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