Complaint / Review
Household Finance, Beneficial Washington
Ipoff, Won't reconvey my loan, says I still owe them money

We refinanced our mortgage with Transamerica in 1990. Our loan was bought by Household Finance several years later. I knew there would be trouble.

In our last payment was made and I asked for reconveyance. I was told we owed them for the first two months our loan had been taken out. I was able to produce the canceled checks for payments for these two months.

By this time Household Finance was being called Beneficial Finance. I was still being stonewalled. No reconveyance was coming forward. I wrote letters to the Redmond office as well as the home office. No response.

Five years later, I cannot refinance due to the lien on my home from Beneficial. I called the Redmond office and they say they have no record of my loan at all. My next step is to write the home office again. If no response, I will go to my attorney.

This is an unscrupulous company. They need to be banned from issuing any further loans for any reason. Let's get rid of them now!