My Account was referred to FBCS from Cross County Bank in attempt to collect / settle a debt. I was told by FBCS that if i settled my account with them my account with Cross Country Bank would be settled/closed.
I never received a settlement letter from FBCS after paying the agreed upon amount in Feb. Cross Country Bank is still on my credit report as an unpaid/bad debt. When I called FBCS to obtain a settlement letter stating the amount paid they tell me they have no record of my account and there is nothing they can do to help me. Since paying FBCS I have been contacted by a different collection agency to collect the same debt that should have been settled.
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