International Candle Corporation claimed to offer support and training to people who purchased their system (i.E. Candles, displays and territories). They have not returned our calls or emails for over 3 months. So far, no training or support has been given.
At first, before they had our money, they would never answer their phones, but call back immediately. As soon as the check cleared, they stopped returning calls. They also refused to give us a refund when their merchandise arrived damaged and/or missing.
The locating company that they set us up with (The Norwood Group) seems to have a similar problem with returning calls.
We were told that, on average, locations such as beauty shops, spas, boutiques etc. Will produce 3 sales per day. After 4 months of trying, we have yet to approach a 1 sale per day average. At many of our locations, we haven't had a single sale in over 2 months.
Overall, ICC has been a very poor supplier. I would encourage anyone thinking of doing business with them to go elsewhere.
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