Charter Mortgage Group in Denver are predatory lenders. They also have another company in Golden associated with them. Promised rate, never delivered. My Identity was stolen (busted someone with my mortgage application from them).
Violated federal law and did not give me the Fair Lending Agreement within three days of signing the mortgage application. Took Denver Police officer with me to pick up my paperwork after I wrote certified letter declaring the process closed.
Then the bills started to come in. Billing for credit report, appraisal, processing fee and interest when they did not do anything but stall for three months and not deliver. Refinance was promised in two weeks—still nothing done after three months.
I think they are going under as they don't have a website anymore and are not on Bankrate.com either. I'm sure they will resurface with a new name and new location.
Hope this helps someone else. Beware of Troy Johnson.
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