I am also in question about this company. My Speigal account was paid each month in full.in December I purchased a very nice Digital Camera from Speigal.in addition, I bought approximately 150.00 in merchandise from Eddie Bauer. Just like the others, I recieved the "letter" informing us that Speigal would no longer be servicing the account, but instead they would be looking for someone to take it over. My next statement said I owed over 1000.00!!! The Math did not add up.
OK, well the story gets better. The digital camera quit working, so Speigal said to send it back to them and they would replace it, or credit my account. (Sept. 2004). Speigal states that my account was credited on 9-8-04 for the $599.00. The Card Processing statement dated October does not show this credit. I called the # on the back of the statement and got some jerk on the phone that kept harrassing me for the correct account #.
I was reading the # right from the statement and he literally hung up on me over the phone. It scares me that I am not going to get credit for this camera. Help!!!
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