I purchased a number of sessions of laser hair removal in november for 399 GBP with Groupon for La Beaute Clinique, Stratfort, London. Shortly after I cancelled and claimed for a refund. It´s December the 30th and my problem has not been sorted yet. I don´t get replies to my emails and of course when I try the phone I´m put on hold and NEVER manage to get to speak to any operator.
I feel helpless and want my money back. I´m totally disgusted with the extremely poor customer service.
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