I have not received my free trial. It was due to arrive Thursday, October 20.
Having read reviews and complaints, The complaints indicate this is a normal practice, which gives customers a false sense of their trial period to wait 18 days to try it and cancel. Customer doesn't realize it is 18 days from placing the order. Therefore, they are charged for the monthly shipment before they realize what has occured.
Please remove me from my "subscription", "enrollment", "membership" or whatever term you use that entiles you to charge my credit card beyond the shipping charge you have already charged ($4.99), yet did not provide a product.
I expect a prompt reply noting this request. If not received within 2 business days, I will take action. It won't be a problem for me to do so, trust me.
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