Was looking for a Tommy Hilfiger leather jacket that was featured on the Macy's online thanksgiving main page for $99 (reg price $450) and couldn't find it anywhere. Used their online shopping list and it worked fine (it got put on my list), then when trying to purchase it it was no where to be found. Called their customer service number (Macy's didn't have a 800 number but had to call my local store). Got put on hold for more than 5 minutes. I wasted time registering to their online system, just so that I could take a look at the jacket and now they have my info but I have nothing.
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