Here are the reasons why Ulta is a ridiculous, obnoxious store:
1.) Terrible management. On one occasion I purchased a $35 Tarte eyeshadow trio, and requested at the desk to receive my "free gift" as advertised on the large sign above the Tarte display. First they didn't want to believe me, didn't want to come from behind the counter to actually look at the sign I was pointing to, and when they did, were quick to tell me rudely "you didn't notice the part that says While Supplies Last, did you? People come in here right away and these free gifts go fast." They then tried to give me some crappy free sample from a cardboard box behind the counter and I declined.
2) while I apparently am not very important to you, Miss 20-year old manager (who needs a makeover herself), it was made obvious that the silly girl with a carry-on dog (a la Paris Hilton) was worth impressing. She bought hairspray. I purchased $125 in Benefit cosmetics.
3) The coupons they repeatedly offer both by mailer and email are crap. You can't use them on ANYTHING worth having. There are trillions of exclusions, including giving the store the right to limit the coupon themselves.interesting.
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