Usacomplaints.com » Beauty & Appearance » Complaint / Review: Smart Style Salon - Bad perm. #524000

Complaint / Review
Smart Style Salon
Bad perm

I went directly into obtain a perm on November2. I had been informed it'd have a couple hours to accomplish since I've such long-hair. I had been good with that. The stylist, Cherelle, had no idea what she was doing. It got 2 hours to place my hair in to the wheels, not since it was lots of hair... Since she kept moving it incorrect and held attempting to reroll it. Subsequently, when she visited place the perm answer in my own hair, she didn't place a defensive bib on my experience. Thank god I'd a towel nearby. She PUT the material on my mind also it instantly went all down my encounter, into my eyes, all down my throat, and everywhere else. Our attention was reddish and burning for all times and that I have chemical burns on my throat. Lastly, another stylist ceased her and had her place the bib on. While it had been time for you to clean the perm answer out, all went based on program. Nevertheless when she shifted me to dry my hair, it had been apparent the perm didn't perm the stops. She began mumbling about how it did not very consider and he or she set some sweaty major stick in my own hair. Then she strolled in to the back and spoke on her behalf telephone to get a touch. Then she rushed out the doorway stating it had been a household crisis. I was not actually done yet. She'd all of the goop in my own hair and remaining. There is no family crisis. She'd been griping previously that she got down at 3 and desired to be on occasion. This telephone call incredibly arrived at 3:20 when it had been apparent that she would be overdue. Another stylist needed to complete together with her client before I really could be looked after. She looked over my hair, shook her mind, and wound-up needing to clean the goop out-of my hair. It nevertheless did not come completely out. Our perm seemed horrible. And that I was still billed 95.00. The supervisor explained to return 24 hours later and he or she might perform a conditioner about the perm to remove it and provide me the cut WHICH SHOULD have included my perm within the first-place, but didn't. I display back-up 24 hours later and also the supervisor is not there. As it happens that she was not due back until many days later. Fortunately, a stylist that understood what she was performing trained and relaxed my hair. It appeared appropriate when she was completed. I named the primary workplace and increased hell. They stated that they'd return me and deliver mean insurance state since I have had burns. I acquired the state many days before. I still have not gotten the reimbursement. I named customer support to monitor it plus they SIMPLY shipped it out. Undesirable. It has been only disappointment. The only real individual who is caring this really is my attorney.


Offender: Smart Style Salon

Country: USA   State: Tennessee   City: Millington

Category: Beauty & Appearance

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