We bought our wedding rings through them in and during the last couple decades of getting them clear and shine our bands, they were able to ruin not only my wedding ring but my spouseis aswell. Neither people possess the same band we did whenever we were committed. They agreed to substitute the bands, however in my spouseis situation, they might not, and also to get her band to appear exactly the same, we'd to pay for them about $500 more bucks because of their mistake and cheap design. I'd documented them towards the BBB and also the attorney-general. I'd removed my criticism together simply because they provided us to look after the bands for that remainder of our lives free of charge to us, and also the store-manager in Bellevue informed us to usually arrived at him, and he'd create us important once we were a respected client, plus they needed an opportunity to show themselves to us. Which was this past year. My spouse and that I went in on Sept 4th (2-3 weeks before), and also the store-manager is finished, and also the organization will not do something free for all of US. Based on them, they've no info, and can't support US-based on the hearsay guarantee from their website manager. My spouse has cried sufficient over this, and that I truly would really like some justice done-for a business that claims they worry about your emotional requirements and wishes one to trust them. I'd like them not to return on the term, and also to look after us, because they must for the things they did. It'd have now been good when they changed the band to appear such as the unique free of charge. They have to realize that marriage rings are extremely emotional, plus they must handle them as a result. Atleast that's what their guarantee for you claims on the wall.
"Our Guarantee for You
At Helzberg Diamonds, we all know our clients arrived at us due to their most significant and sincere acquisitions. This is exactly why your individual fulfillment is, and usually is likely to be, our number 1 concern. We remain behind your purchase since we have confidence in the quality of Helzberg Diamonds jewelry, and you want to preserve an extended, content connection with everybody who shops here. You have our term that people will give you trusted quality, reliable knowledge along with a dedication to support like no body else. You will find occasions in existence that transcend the daily, and Helzberg Diamonds guarantees to assist you create these occasions glow."
0 comments