I recieved my bottle of pills in July. Once I read the entire paperwork attached to product I learned I would be billed $64.95 within 15 days. I immediately tried to return mechandise. I was talked into keeping it for a trial period of 30 days which would end August 27. On August 25 I realized I wasnt consistent with the pills, so again I called back and tried to return the merchandise. I was talked into once again an extened trial period which would end Sept. 25. On Sept. 18 I was charged for with an unauthorized amount of 64.95 to my checking account. I phoned Acai billing and got a complete run around. The customer service clerk said there was no where listed that I had til Sept. 25 to keep the pills without being billed. He spoke of my many calls to the company and stated on August 25 the clerk did not write that I had an extension til Sept. 25, at that time I tried to speak with a supervisor. I was told to leave a message and they will get back to me, I did not want to leave a message expressed my feelings towards the company and how they took money without my authorization. I made it very clear I did not want to be transferred and wished to speak to a supervisor, that didnt matter I was transferred immediately. Called back and company was closed for the day. Looked for a website but had no luck. Found the complaint board instead, which was great. Every complaint sounded like my complaint. Thank God for my bank, put stop payment for any future deductions and was told I can place a claim for my loss. I will not stop til the company has to here me... And the hope that no one else will have to go through this.
0 comments