I received a trial bottle in the mail on 4/24/09 and was clueless of why I got this, since there was not any paperwork showing who it was from or what I had ordered. So I checked my bank account and this company had charged my account $88.55. I called the number on the transaction and was told that I had signed up for this product on 4/11/09; I told him that I did not sign up and wanted to know how they got my name and credit card information. He did not respond to my question, but instead gave me a cancellation number and told me I would need to file a fraud complaint and call them back with an officer's name & badge number before I would be given a refund.
I called my bank and was told that they would handle the fraud charge and issue my refund.
0 comments