Originally ordered product in November. I did receive product and then was billed full price. There was NO free sample as advertised (false advertising). I called to cancel and was told I had 10 days from date of order to cancel. I asked how I was supposed to cancel an order I had not even rec'd. Or tried product. They agreed to refund my acct. (I returned unused portion of bottle). My acct. Never credited. I did finally get an e-mail from address [email protected]. "Kara" said she would be more than happy to assist me any way she could once I sent my original order number and zip code where shipped (it seems my order was not in their system - imagine that). When I tried to reply my e-mail was returned saying it had been rejected by the recipient domain. Evidently there was no mailbox by that name at this company.
I have sent other e-mails to this company and am repeatedly told I will receive a response within 72 hours. I have yet to ever hear from them again. Is someone in jail over this yet or has this become the American norm now? I will be trying once again to contact the company by phone as well as filing with the BBB and Attorney Gen'l. I simply want my money back.
It's ironic that we are expected to use the internet and technology for more and more of our dealings in life and yet I find as we swim deeper and deeper into this cesspool we are swallowed up in more and more corruption. What ever happened to the integrity that used to be so prevalent in America.
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