I ordered a trial of Extreme Acai Berry, and canceled within one week. I was then charged $29.95 on my credit card. I called the number on their website, but only got a fast busy signal. After finding this site, I found many complaints like mine. One post had a phone number. I called it and eventually got the 'customer service' rep to agree to refund the charge, but only after telling him I would be disputing it with my bank. The gentleman I spoke to told me had I opened up the 'Terms & Conditions', I would have seen that, even though I canceled the auto-ship, I had also enrolled in 'Tech Support' at $29.95 per month. I went back to the original website and there is no link to open the "Terms & Conditions". I have copied and pasted their terms and conditions, in its entirety, below.
I understand that by ordering Extreme Acaiberry, I am agreeing to receive Extreme Acaiberry for a free 14-day trial period (days of availability for actual usage could be less depending on shipping time) beginning on date of order. $3.95 (non-refundable) for S&P. I understand that unless I cancel by calling 1-877-350-8480 within this 14-day period, beginning on the 14th day my credit card will automatically be charged $92.58 (Free Shipping) for a 31 day supply of Extreme Acaiberry to be shipped at that time to my door.
Thereafter, until and unless I cancel, my credit card will automatically be charged an additional $92.58 every 31 days for a new supply of Extreme Acaiberry.
I understand that I may cancel any future shipments Monday through Friday by calling 1-877-350-8480. Our hours of operation are from 8am to 5pm MST. We do not accept returns on any products that have been shipped.
Extreme Acaiberry
4650 SW 51st Street
Suite 711
Davie, FL 33314
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